Meet Ask Jodie.
Gold-standard training you can talk to.
A hardship confession. An angry complaint. A family-violence disclosure. Your frontline handles them live, on real customers, with a slideshow for a rulebook. Now there’s a place to get it right first — by having the conversation with Ask Jodie, before you ever have it for real.
real-time
Ask Jodie · talk to her
You only learn about hard conversations by having them.
Ask Jodie is a real-time AI avatar of a specialist trainer, so every person, every shift, every branch can practise with the same expert — without waiting for a workshop date. Once, or a hundred times, until the right response is second nature. Skill that’s always on.
Ask Jodie puts you in the moment, lets you respond, and helps you build the instinct in real time.
A decade of specialist training behind every answer.
Ask Jodie draws on more than a decade of eMatrix’s specialist training in the hardest customer conversations — built by experts in psychology, trauma and insolvency, not scraped from the web. So every rep your team practises builds the right instinct, grounded in method that works.
- ✕Runs on the open internet, not your training
- ✕Invents advice it can’t stand behind
- ✕Answers a little differently every time
- ✕Teaches the habit no one checked
- ✓Coaches from eMatrix’s specialist method, only
- ✓Won’t freelance beyond what it’s taught
- ✓The same expert for every learner, every shift
- ✓Builds the right instinct, first time
